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Please search our documentation before opening a support ticket - your solution might be just a click away!
Our base support offering has response time targets based on the severity of the issue.
We also offer a premium support plan for customers who require:
faster response times
formal SLAs, or
24/7 support.
Report a bug or incident
Tell us any problems you're experiencing.
If you’ve encountered a bug or experienced an incident while using our app:
What went wrong
What you were doing at the time and when
Steps we can follow to reproduce the issue
Screenshots and error messages
Browser console and network logs (if applicable)
These details help us investigate and resolve the problem more quickly.
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